BI Support
Let us support you in your Data Analytics journey
Pain Points
- Have you implemented Business Intelligence / Power BI solutions, but lack internal capability or bandwidth to support it?
- Do you need expert advice and proactive monitoring to ensure your Power BI solution follows the standards and best practices?
- Do your business users have the right level of support and training?
- Could you benefit from a clearer and more streamlined self-service analytics process and adoption framework?
Our Support Goals
- Support your organisation in developing BI and self-service analytics capabilities to enable data-driven decision-making.
- Provide training and guidance to develop the skills required to get the most from your investment in Power BI.
- Develop the mindset associated with data-driven decision-making to rapidly answer business questions and make more informed decisions.
- Help with the transition from legacy tools such as Excel to more scalable, maintainable and collaborative platforms.
Programme Features
- Proactive & Reactive Support:
- Regular maintenance activities for BI platform
- Monthly monitoring and health-check
- 1st, 2nd or 3rd level support for troubleshooting
- Support for development / enhancements
- Defined SLAs
- Duration: 6+ months
- Discounted rate based on the contract duration
- Fee starting from $4K / month
Flexible Support Escalation - 3 options
Level-1, 2 or 3 support based on your internal capablities
Being data-driven requires an overarching data culture that couples a number of elements, including supporting your business users when they need help.
We have developed a unique support framework to enable you to better cultivate a data-driven culture.
Some Of Our Satisfied Customers
Contact us to find out more
Let experts look after your BI
- Support and maintain your BI environment
- Help to customise and adapt to the unique environment of your organisation
- Access experts who can guide you through best practices
- Upgrade to the best and latest technology seamlessly
